Support

We're here to help

Find quick answers below, or reach the team directly for account, billing, and technical help.

Account & billing

License activation, renewals, downloads, and payment questions.

[email protected]

Technical & setup

Installation, e-invoicing, backups, and WhatsApp/Messenger integration.

[email protected]

Live chat

Message us on WhatsApp for quick questions during business hours.

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Frequently asked questions

How do I download and install Avantera Business?

Create an account and verify your email, then sign in and download the installer from your account page. Run the installer on Windows to get started with your 30-day trial.

I paid — how do I activate my license?

Your license activates on your account automatically after payment. Open Avantera Business, sign in with the same account, and restart the app if needed — your workspace unlocks.

Can I move my license to another computer?

Each license activates one device at a time. If you need to move to a new machine, contact support and we'll help you reactivate.

Where is my data stored?

Your working data lives on your own computer. Encrypted cloud backups are optional and tied to your account for continuity.